At PT Nexus Plus Solutions
At PT Nexus Plus Solutions, risk management and regulatory compliance are integral components of our operational and governance framework.
We maintain a proactive and systematic approach to safeguarding financial integrity, ensuring that all payment activities comply with global regulatory standards while minimizing operational and reputational risk.
Our integrated Risk & Compliance Program is designed to meet the requirements of financial institutions, payment networks, and supervisory authorities across multiple jurisdictions.
Fraud Detection & Prevention
PT Nexus Plus Solutions employs a multi-tiered fraud detection infrastructure combining advanced analytics, AI-driven behavioral modeling, and network monitoring. Each transaction is evaluated against dynamic risk parameters that consider geolocation, device identifiers, transaction history, and velocity patterns.
We integrate with global fraud intelligence feeds and utilize machine learning to continuously refine detection models.
Key features include:
- Real-time transaction monitoring and anomaly detection
- Adaptive risk scoring and automated escalation
- End-to-end traceability and audit trails
- Configurable fraud thresholds aligned with client risk appetite
These systems enable early intervention and continuous improvement in fraud mitigation, supporting both regulatory compliance and operational resilience.
Chargeback Management
Effective dispute management is an essential component of maintaining payment ecosystem integrity. Our Chargeback Management Program is structured around data transparency, rapid response, and regulatory compliance under card scheme and acquiring rules.
Capabilities include:
- Automated dispute notification and case tracking
- Data-driven root cause analysis to identify systemic issues
- Representment services with comprehensive documentation
- Performance reporting aligned with Visa/Mastercard chargeback standards
This approach ensures timely resolution, reduced chargeback ratios, and improved merchant compliance across all supported markets.
AML / KYC Services
Compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) obligations is central to our regulatory posture. PT Nexus Plus Solutions operates under a comprehensive AML framework designed to meet FATF, EU 5AMLD/6AMLD, and APG recommendations.
Our AML/KYC infrastructure includes:
- Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) protocols
- Sanctions, PEP, and adverse media screening
- Transaction monitoring for suspicious activity
- Automated case management and SAR filing capabilities
We maintain ongoing monitoring and periodic reviews of all counterparties, ensuring continuous compliance with both domestic and cross-border regulatory expectations.
Regulatory & Data Security
PT Nexus Plus Solutions maintains compliance with international security and data protection frameworks, including PCI DSS Level 1, ISO 27001, and GDPR. Data is encrypted in transit and at rest using AES-256 standards, with tokenization applied to sensitive cardholder and transactional data.
Our infrastructure incorporates:
- Segregated network environments with strict access control
- Continuous penetration testing and vulnerability assessment
- Detailed incident response and breach notification procedures
- Data residency and cross-border data transfer compliance
We also ensure that third-party service providers undergo rigorous due diligence and continuous monitoring in accordance with regulatory outsourcing guidelines.
Governance & Oversight
The Risk & Compliance function reports directly to senior management and the board-level Risk Committee, ensuring independent oversight. Policies and procedures are reviewed regularly in line with regulatory developments and best practice standards set by the Basel Committee, FATF, and PCI Security Standards Council.
PT Nexus Plus Solutions remains committed to a governance framework that promotes transparency, accountability, and sustainable compliance across all lines of business.